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Experienced the same issue with another pdf tool (hiqpdf) it seems the engine these tools use support JavaScript/jquery versions the same as Internet explorer 11 does. When you check your page in IE11 you probably see syntax errors related to chart.js because chart.js doesn’t support ie11 anymore they seemed to have used syntax that can’t be used in pdf render tools.. I struggled with this the whole week and finally chose to use the 2.9 version of chart.js using the v3 migration guid backwards… with 2.9 everything seems to work fine in combination with pdf generation tools, so probably the fastest solution for you?
- Chartjs-ChartJS v2.6.0 unintended behaviour in Internet Explorer
- Chartjs-Chart labels didn't shows in chartjs
Source:stackexchange.com